Booking Cancellation & Refund Policy
We believe in full transparency and flexibility when plans change. Learn about our hassle-free cancellation rules and refund processing timelines.
1. Cancellation Timelines & Charges
At Ahmedabad to Surat Cabs, we understand that travel plans can change unexpectedly. Our cancellation policy is structured to protect both our travelers and our driver partners:
| Cancellation Notice Time | Refund Amount | Cancellation Fee | |||
|---|---|---|---|---|---|
| Ahmedabad to Surat | ~265 km | ₹3,500 | ₹4,800 | ₹6,500 | |
| Ahmedabad to Gandhinagar | ~25 km | ₹1,250 | ₹1,300 | ₹1,450 | |
| Ahmedabad to Vadodara | ~110 km | ₹2,100 | ₹2,300 | ₹3,000 | |
| Surat to Ahmedabad | ~265 km | ₹3,500 | ₹4,800 | ₹6,500 | |
| Ahmedabad Airport to Surat | ~270 km | ₹3,700 | ₹4,250 | ₹5,850 | |
| Ahmedabad to Anand | ~65 km | ₹1,650 | ₹1,800 | ₹2,150 | |
| Ahmedabad to Bhavnagar | ~70 km | ₹1,700 | ₹1,850 | ₹2,250 | |
| Ahmedabad to Mehsana | ~85 km | ₹1,850 | ₹2,000 | ₹2,550 | |
| Ahmedabad to Nadiad | ~185 km | ₹2,850 | ₹3,200 | ₹4,350 |
2. Driver On-Location Cancellations
If the cab driver has already arrived at your designated pickup address in Surat City or Ahmedabad and the ride is cancelled by the customer, the base dispatch fee will be deducted to compensate the driver for fuel and time.
3. Refund Processing Timeline
Approved refunds are processed back to the original payment source (UPI, Debit/Credit Card, or Net Banking) within 3 to 5 business days.
4. How to Request Cancellation
To cancel or reschedule your cab booking, simply call or WhatsApp our 24x7 helpline with your Booking ID: